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Division of Elections Extending Voter Assistance Hotline Hours

ORLANDO, Fla. – The Florida Elections Division is extending the hours of its Voter Assistance Hotline after complaints and reports throughout the state that the state’s online registration database was malfunctioning. The decision allows voters more time to register or make changes to their registrations before the primary deadline. The League of Women Voters of Florida and the Brennan Center for Justice at NYU School of Law had urged the state to extend the hotline hours.

“We applaud the Division for responding to reports of technical issues with the site,” said Patricia Brigham, president of the League of Women Voters of Florida. “We are very appreciative they took our suggestion to extend the customer hotline hours.”

“This is a positive step for Florida voters,” said Myrna Pérez, director of the Brennan Center’s Voting Rights and Elections Project. “It is critical that voters have the resources and information they need to register.”

The division will provide customer service hotline hours from 8 a.m. to 6 p.m. on Saturday (July 28) and Sunday (July 29), and extend hours on Monday, the deadline for registering in advance of the Aug 28 primary, from 8 a.m. to midnight.

If anyone has trouble using the site, they should immediately contact the Division of Elections Voter Assistance Hotline at 1-866-308-6739 or OVRsupport@dos.myflorida.com and the League of Women Voters of Florida at info@lwvfl.org.

For more information or to connect with a League of Women Voters representative, contact Patricia Brigham at patricia@lwvfl.org. For more information or to connect with a Brennan Center expert, contact Rebecca Autrey at rebecca.autrey@nyu.edu or 646-292-8316.


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Due to the ongoing health crisis, we've suspended face-to-face voter registration. We highly recommend that those who need to register to vote in Florida do so with Vote411.org!  It also allows users to easily check their registration status. Click here to register now!